WDD Omnichannel Solutions

Omnify

Omnify = Omnichannel built using Shopify, the world’s largest small business e-commerce platform.

Omnisquare

Omnisquare = Omnichannel built using Square, the world’s largest small business POS platform.

Omniforce 

Omniforce = Omnichannel built using Salesforce, the world’s largest CRM & Automation platform.

What is an Omnichannel Solution?

Omnichannel integrates digital and physical customer touch points on a single technology platform. Different components include websites, point-of-sale, merchant processing, digital marketing, online ticketing, e-commerce, and any other business operating system used to interact with customers. When built correctly, omnichannel solutions create a personalized customer experience leading to increased revenue and customer retention.

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Omnichannel customer retention rates are 90% higher than single channel.

SOURCE: ADOBE ANALYTICS

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Purchase frequency is 250% higher for omnichannel compared to single channel.

SOURCE: OMNISEND

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Companies investing in omnichannel solutions has increased from 20% to more than 80% since 2020.

SOURCE: PWC

WDD Solutions

Systems Integration

The process of developing an integrated information system that includes identifying existing platform capabilities and building customized infrastructure and applications.

Marketing Automation

The process of leveraging technology to automate marketing processes, track customer engagement, and deliver personalized experiences across marketing, sales, and service.

Website Development

Web Design & Development. Sitemap & Wireframe, UI / UX, Web Hosting, Database Management.

Digital Marketing

Strategy, Content Marketing, Paid Media, Paid Search, Social Media, SEO, Email & SMS.

WDD Technology

Website Connect

E-commerce software for the car wash industry. Integrates with existing websites and POS systems. Gift Cards, Wash Packages, Monthly Passes & Reporting.

MiniGolf Scorecard Pro

Mobile app for the mini golf industry. Replaces paper score cards and integrates into POS systems with clubhouse leaderboards.

Ticketing & Reservations

Online ticketing & reservation software for the amusement & attractions industry. Desktop and mobile with payment processing and POS integration.