When built correctly, omnichannel solutions create a personalized customer experience leading to increased revenue and customer retention.
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Omnichannel customer retention rates are 90% higher than single channel.
SOURCE: ADOBE ANALYTICS
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Purchase frequency is 250% higher for omnichannel compared to single channel.
SOURCE: OMNISEND
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Companies investing in omnichannel solutions has increased from 20% to more than 80% since 2020.
SOURCE: PWC
![systems-integration](https://wddonline2.wp.stage.wddventure.com/content/uploads/2022/02/systems-integration-300x257.jpg)
Systems Integration
The process of developing an integrated information system that includes identifying existing platform capabilities and building customized infrastructure and applications.
![marketing-automation](https://wddonline2.wp.stage.wddventure.com/content/uploads/2022/02/marketing-automation-300x257.jpg)
Marketing Automation
The process of leveraging technology to automate marketing processes, track customer engagement, and deliver personalized experiences across marketing, sales, and service.